Tracken is a Shopify app where you can manage all your shipments, check their statuses, and track how they ship to your customers.
Also, your customers could track their orders on the page, created by our app right on your website.
How Tracken app empowers your business?
Minimises support agents’ workload within customer requests about order shipping
Reduces the number of returns and chargebacks because of shipping issues (long delivery, wrong delivery, etc)
Increases customer satisfaction with order tracking and delivery
Tracken has all the must-have features of an order tracking app:
All shipments of your store are on a single page. Filter shipments by status and deep into details of any shipment
Shipments analytics will help you understand the delivery period
The order tracking page for customers to track their orders. Manage what to display on the tracking page right in the app
Why choose the Tracken app over other order tracking apps?
Reduce problems with wrong auto-detection of the carrier
Our team achieved the highest accuracy among competitors in the auto-detection of the correct carrier.
Save money. Pay per shipments you used.
No monthly recurring fees. Start with 50 free shipments every month. Then, just from $0.0187 per shipment.
Resolve problems with tracking numbers faster
A shipping expert helps you to resolve any issues with tracking numbers within a live chat right in the app. Also, we help to integrate the app into your store and business processes.
Reduce problems with unknown carriers
Tracken app connects with USPS, UPS, FedEx, DHL, Australia Post, China Post (incl. ePacket), Aliexpress Standard Shipping, China EMS, YunExpress, Yanwen, 4PL, and many other carriers. The app perfectly fits dropshipping stores.
A tracking page that is ready for any language.
Set up translations in any language for the order tracking page, where customers track their orders. Google Translate widget available on the order tracking page helps to display tracking info in the language of your customer.